Nowadays, there are fewer and fewer family-run businesses. The retail space is dominated by large, big box stores and online giants like Amazon. Good customer service is rare. The buyers often know more about the product than the store’s salespeople do and the entire experience is usually just frustrating. There is, however, an advantage to working with a local, family-run business like Decola Windows and Doors.
Decola Windows and Doors opened in 1993 by the Decola brothers, Paul and Angelo. You can expect to receive incredible service and knowledge when dealing with them. Being in business that long means they know their stuff and have a history of providing excellent customer experiences. It’s these reasons that I personally chose to work with this company when I needed a new front door and some windows.
I can speak first hand about the process I went through and how, from start to finish, it was refreshing. It was refreshing to be able to deal with the owner and decision-maker of the company. I also received fast and reliable communication at almost all hours of the day. Having someone come to your home and see what you are trying to do and make professional, expert recommendations will save you headaches, money and time. Support a local business, and in return, get the support you need. This is why we recommend, without hesitation, Decola Windows and Doors as our Barrie Business of The Week.